Intuition S500 Series User's GuideApril 2009 www.lexmark.comMachine type(s):4443Model(s):301, 30E
Use the To1Scanner lid Access the scanner glass.2 Scanner glass Scan and copy photos and documents.3USB port Connect the printer to a computer using a
3 From the Paper Options section of the Print Setup tab, select Borderless.For Macintosh users:1With a document or photo open, choose File > Print.
MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USINGREMOVE AND REINSTALL THE PRINTER SOFTWAREComputer slows down when printingThe
ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWAREREVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITYUSE A CLEARER VERSION OF THE ORIGIN
Cannot scan to a computer over a networkIf the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the f
Cannot print documents from a memory card or flash driveIf the "Memory card troubleshooting checklist" does not solve the problem, then try
• “Communication with printer lost when connected to Virtual Private Network (VPN)” on page 120• “Resolving intermittent wireless communications issue
Cannot print over wireless networkIf you encountered problems while installing, or if your printer does not appear in the printers folder or as a prin
MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICESThere may be temporary interference from electronic devices such as microwave ovens or other
4 Type ipconfig, and then press Enter. Check the Wireless Network Connection section:• The “Default Gateway” entry is typically the wireless access po
2 Type your user name and password when prompted.3 Click OK.4 On the main page, click Wireless or another selection where settings are stored. The SSI
Ordering and replacing suppliesOrdering ink cartridgesPage yields available at www.lexmark.com/pageyields. For best results, use only Lexmark ink cart
RECONNECT THE POWER SUPPLY1 Turn off the printer.2 Unplug the power cord from the power outlet.3 Remove the power supply from the back of the printer
Wi-Fi indicator light is not litCHECK POWERIf the Wi-Fi indictor light is off, make sure the light is on. If the light is not on, check the follow
SELECT THE WIRELESS PORTIf you have previously set up your printer as a locally attached printer, then you may need to select the wirelessprinter to u
If you are using WPA securityA valid WPA passphrase is:• From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive.or• Ex
CHECK YOUR WEP KEY OR WPA PASSPHRASEA WEP key or WPA passphrase is like a password. All devices on a WEP-secured wireless network must share thesame W
d Type ping followed by a space and the IP address of the wireless access point. For example:ping 192.168.1.100e Press Enter.3 Check to see whether th
d In the network address field, typethe IP address of the wireless access point (or router). For example:10.168.1.101e Click Ping.4 If the wireless ac
If the printer does not respond, then nothing is displayed.• Your computer might not be connected to the network. You can use Network Diagnostics to h
“Communication not available” message displays when printingwirelesslyThese are possible solutions. Try one or more of the following:MAKE SURE YOUR CO
• Temporarily turn off any unnecessary wireless devices on your network and pause any network-intensiveactivities, like large file transfers or networ
Lexmark's warranty does not cover damage caused by non-Lexmark ink or ink cartridges.Replacing ink cartridgesMake sure you have a new ink cartrid
Communication with printer lost when connected to Virtual PrivateNetwork (VPN)You will lose your connection to a wireless printer on your local networ
CHANGE THE CHANNEL THE WIRELESS ROUTER USESYou can sometimes eliminate interference from unknown sources by changing the channel your wireless routeru
CHECK FOR KNOWN ISSUES WITH THE WIRELESS ROUTERSome wireless routers have documented defects that were identified and resolved by the manufacturers. V
NoticesProduct informationProduct name:Lexmark S500 SeriesMachine type:4443Model(s):301, 30EEdition noticeApril 2009The following paragraph does not a
UNITED STATES GOVERNMENT RIGHTSThis software and any accompanying documentation provided under this agreement are commercial computersoftware and docu
The manufacturer is not responsible for radio or television interference caused by using other than recommendedcables or by unauthorized changes or mo
Temperature informationAmbient temperature 15–32° C (60–90° F)Shipping temperature -40–60° C (-40–140° F)Storage temperature 1–60° C (34–140° F)Waste
Power consumptionProduct power consumptionThe following table documents the power consumption characteristics of the product.Note: Some modes may not
European Community (EC) directives conformityThis product is in conformity with the protection requirements of EC Council directives 2004/108/EC and 2
If this equipment causes harm to the telephone network, the telephone company will notify you in advance thattemporary discontinuance of service may b
Ordering paper and other suppliesTo order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com.Item Part NumberUSB cable 102
connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL (Underwriter’sLaboratories), another NRTL (N
Using this product in SwitzerlandThis product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on anyline
Exposure to radio frequency radiationThe radiated output power of this device is far below the radio frequency exposure limits of the FCC and otherreg
Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conformeaux spécifications techniques d
Deutsch Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit dengrundlegenden Anforderungen und den üb
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSEAGREEMENTSPLEASE READ CAREFULLY BEFOREUSING THIS PRODUCT: BY USING THIS PRODUCT, YOU AGREE TO BE BOUND BY
OF SUCH WARRANTIES TO THE 90-DAY TERM OF THE EXPRESS SOFTWARE LIMITED WARRANTY. This Agreementis to be read in conjunction with certain statutory prov
licensed to you subject to the terms and conditions of the software license agreement accompanying suchFreeware, whether in the form of a discrete agr
acknowledge your agreement to these License Agreement terms and conditions and that you are doing so withthe intent to “sign” a contract with Lexmark.
IndexAad hoc SSID 70WEP 70ad hoc network 81ad hoc wireless network adding a printer 73creating using Macintosh 70creating using Windows 70additi
Using the printer control panel buttonsand menusUsing the printer control panelThe following diagrams explain the sections of the printer control pane
extending drying time 45printing, automatic 45printing, manual 47duplex cover 9EEco-Mode using 17editing photos using printer controlpanel 38emi
checklist 103nothing happens when memorycard is inserted 103minimum system requirements 19multiple WEP keys 87NN9UF Box 68network connection with
printing collate 31custom-size paper 35documents 30documents from memory card orflash drive 33envelopes 34from a Bluetooth-enableddevice 44from
copier or scanner does notrespond 101partial document or photoscans 102poor scanned image quality 101scan not successful 102scanning takes too lon
Wi-Fi indicator light is not lit 111Wi-Fi indicator light is stillorange 112Wi-Fi indicator 9description of colors 68light is not lit 111Wi-Fi in
Use To8 2-Sided/Eco-ModeActivate 2-Sided to:• Print on both sides of the paper (duplex).Activate Eco-Mode to:• Print on both sides of the paper (duple
Changing temporary settings into new defaultsettingsThe following menus revert to default settings after two minutes of inactivity or after the printe
3 Press the up or down arrow button to scroll to Clear Settings Timeout, and then press .4 Press the up or down arrow button to scroll to Never, and
4 Press the up or down arrow button to scroll to Use Factory, and then press .5 When prompted to set the initial settings of your printer, make your
Using the printer softwareMinimum system requirementsThe printer software requires up to 500 MB of free disk space.Supported operating systems• Micros
ContentsSafety information...5About your printer...
Printer softwareUse the ToLexmarkTM Printer Home(referred to as Printer Home)• Launch applications or programs.• Access the Fax Solutions software.• S
Use the ToPrinting PreferencesWhen you select File Print with a document open and then clickProperties, a Printing Preferences dialog appears. The d
Use the ToLexmark Network Card Reader(referred to as Network Card Reader)• View the contents of a memory device inserted into a network printer.• Tran
Updating the printer software (Windows only)Checking for software updates1 Click or Start.2 Click All Programs or Programs, and then select the prin
Installing the printer softwareNote: If you installed the printer software on this computer before but need to reinstall the software, then uninstallt
Loading paper and original documentsLoading paper1 Fan the paper.2 Center the paper on the paper support.3 Adjust the paper guides so they rest agains
Paper and specialty media guidelinesLoad up to: Make sure that:100 sheets of plain paper• The paper guides rest against the edges of the paper.• You l
Load up to: Make sure that:10 envelopes• The print side of the envelope is faceup.• The paper guides rest against the edges of theenvelopes.• You prin
Load up to: Make sure that:10 iron-on transfers• You follow the loading instructions on the iron-ontransfer packaging.• The print side of the transfer
Loading original documents on the scanner glass1 Open the scanner lid and place the document facedown on the scanner glass.2 Close the scanner lid.Loa
Printing...30Tips for printing...
PrintingTips for printing• Use the appropriate paper for your print job.• Select a higher print quality for better prints.• Make sure there is enough
Collating printed copiesIf you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print thecopies a
3 From the Copies section of the Print Setup tab, select a page order:• To print the last page first, select Print Last Page First.• To print the firs
7 From the print options pop-up menu, choose Layout.• From the Pages per Sheet pop-up menu, choose the number of page images that you want to print on
Printing specialty documentsPrinting envelopes1 Load the envelopes in the printer.2 Send the print job:For Windows usersa With a document open, click
c From the Paper Size list of the Print Setup tab, choose a paper size that matches the size of the label sheet. Ifno paper size matches the label she
For Macintosh users1 With a document open, choose File > Print.2 From the printer pop-up menu, choose the printer.3 If necessary, click the disclos
Warning—Potential Damage: Do not touch any cables, any network adapter,any connector, the memory device, or the printer in the areas shown while activ
5 Press the up or down arrow button to select a photo printing option, and then press .Note: You can choose to print all the photos, print photos tha
10 If you want to adjust the print settings:a Press again.b Press the arrow buttons to make your selections.c Press to save your selections.d Pres
Advanced wireless setup...
Printing photos from a PictBridge-enabled digital cameraPictBridge is a technology available in most digital cameras that lets you print directly from
Printing photos from a memory device using the proof sheet1 Load letter- or A4-size plain paper.2 From the printer control panel, press .3 Insert a m
Printing photos from a digital camera using DPOFIf your camera supports Digital Print Order Format (DPOF), then you can specify which photos to print,
To set up a connection between the printer and a Bluetooth-enabled device:1 Insert a USB Bluetooth adapter into the USB port located on the front of t
Setting the Bluetooth security level1 Insert a Bluetooth USB adapter into the USB port.Bluetooth Dongle Connected appears on the display.Note: A Bluet
1 Insert a USB Bluetooth adapter into the USB port.Bluetooth Dongle Connected appears on the display.Warning—Potential Damage: Do not touch cables, an
4 From the 2-Sided Printing section, select On from the drop-down menu.Note: To use the settings defined in the printer, select Use Printer Settings.5
Printing on both sides of the paper (duplexing) manuallyFor Windows users1 With a document open, click File Print.2 Click Properties, Preferences, O
4 After printing the first set of pages, flip and reload the paper.5 Repeat steps 1 and 2.6 From the Print or “Pages to print” pop-up menu, select to
Changing the printing modeTo conserve ink, you can change the default printing mode for all print jobs to Quick Print. It uses less ink and is idealfo
Safety informationConnect the power cord to an electrical outlet that is near the product and easily accessible.Do not place or use this product near
Pausing print jobsFor Windows users1 Click , or click Start and then click Run.2 In the Start Search or Run box, type control printers.3 Press Enter,
5 Resume the print job:• If you want to resume a particular print job, then choose the document name, and then click Resume.• If you want to resume al
CopyingAutomatic Document Feeder (ADF) Scanner glassUse the ADF for multiple-page documents.Note: The ADF is available only on selectedmodels. If you
Copying photos1 Load photo paper.2 Place a photo facedown on the scanner glass.3 From the printer control panel, press .4 Press the up or down arrow
Notes:• If you select Custom %, then press , and then press the left or right arrow button to select the desiredcustom percent value. Press to save
1 Load paper.2 Load an original document faceup into the ADF or facedown on the scanner glass.3 From the printer control panel, press .4 Press the le
Making a duplex copyMaking a duplex copy automaticallyThe automatic duplex unit, available only on selected printer models, supports letter- and A4-si
7 Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document.8 Press .Canceling copy jobsTo cancel
ScanningAutomatic Document Feeder (ADF) Scanner glassUse the ADF for multiple-page documents.Note: The ADF is available only on selectedmodels. If you
Notes:• If the printer is connected only to a local computer, then the printer will automatically download a list of thescan applications.• You may be
About your printerThank you for choosing this printer!We've worked hard to make sure it will meet your needs.To start using your new printer righ
Notes:• If the printer is connected only to a local computer, then the printer will automatically download a list of thescan applications.• You may be
6 From the “Send scanned image to” menu, choose a destination folder or application for the scanned image.7 If you have several images to scan, then s
Scanning directly to e-mail using the printersoftwareFor Windows users1 Load an original document faceup into the ADF or facedown on the scanner glass
5 Choose your printer from the printer drop-down list.6 Click PDF.Scanning starts and the scan progress dialog appears.7 Save the document as a PDF.Fo
Updating the application list1 From the printer control panel, press .2 Press the arrow buttons to scroll to Computer or Network.3 Select a local or
NetworkingInstalling the printer on a wireless networkWireless network compatibilityYour printer contains an IEEE 802.11g wireless print server. Your
Every device on the wireless network must use the same WPA passphrase. WPA security is an option only oninfrastructure networks with wireless access p
Installing the printer on a wireless networkBefore you install the printer on a wireless network, make sure that:• Your wireless network is set up and
4 Select My printer is already set up. I am installing it on a new computer.5 Click Continue, and then follow the instructions on the computer screen
If your wireless network does not appear in the list:a Connect to another wireless network.For Windows usersClick Unlisted Network.For Macintosh users
Conserving ink• Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than normal andare ideal for printing documen
4 Click the Settings tab.5 Click the Wireless setup utility link.6 Follow the instructions on the computer screen to configure the printer for wireles
WEP keys must be:• Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A-F, a–f, and 0-9.or• Exactly 5 or 13 ASCII characters. ASCII c
15 If Network Authentication appears in the list, select Open.16 In the “Data encryption” list, select WEP.17 If necessary, clear the “The key is prov
3 Create a name for the ad hoc network, and then click OK.Note: Store the network name and password in a safe place for future reference.Adding a prin
Switching between USB and wireless connections (Windows only)You can change the way you access your printer, depending on your needs. The following pr
Using the printer locally (USB)If the printer is currently set up for wireless1Attach one end of a USB cable to the USB port on the back of the printe
d From the Sharing tab, select Share this printer or Shared as, and then assign a distinctive name.e Click OK.3 Locate the printer from the remote com
Networking FAQWhat is Wi-Fi Protected Setup?Wi-Fi Protected Setup (WPS) is a simple and secure configuration that allows you to establish a wireless h
Where do I find my SSID?You can find the SSID for the wireless network by viewing the settings on the access point or wireless router. Mostaccess poin
• The network is connected to the Internet through a DSL or cable modem.Scenario 2: Wireless network with Internet access•All computers and printers c
What are you looking for? Find it hereAdditional setup and instructions for using the printer:• Selecting and storing paper and specialty media• Loadi
Scenario 4: Computer connected wirelessly to a printer without Internet access•A computer is directly connected to a printer without going through a w
2 Attach the small, square connector to the printer.3 Continue following the on-screen instructions.How are infrastructure and ad hoc networks differe
Infrastructure mode is the recommended setup method because it provides:• Increased network security• Increased reliability• Faster performance• Easie
REMOVE SOURCES OF INTERFERENCEOther types of radio frequencies can cause problems with the wireless signal on your network. These sources ofinterferen
3 Compare the SSID of the computer and SSID of the printer.If the SSIDs are the same, then the computer and the printer are connected to the same wire
Can I use my printer on a USB and a network connection at the sametime?Yes, the printer supports a simultaneous USB and network connection. The printe
The MAC address of the internal print server is a series of letters and numbers. Other devices sometimes use a typeof MAC address called Universally A
For Macintosh users1 From the Apple menu, choose About This Mac.2 Click More Info.3 From the Contents pane, choose Network.4 If you are connected over
Maintaining the printerMaintaining ink cartridgesIn addition to the following tasks that you can perform, your printer performs an automatic maintenan
3 Press the up or down arrow button to scroll to Maintenance, and then press .4 Press the up or down arrow button to scroll to Align Printer, and the
What are you looking for? Find it hereWarranty information Warranty information varies by country or region:• In the US—See the Statement of Limited W
3 Press the up or down arrow button to scroll to Clean Printhead or Deep Clean Printhead, and then press .A cleaning page prints.Using the printer so
TroubleshootingBefore you troubleshootUse this checklist to solve most printer problems:• Make sure the power cord is plugged into the printer and int
• “Print job does not print or is missing pages” on page 94• “Printer is printing blank pages” on page 95• “Printer is busy or does not respond” on pa
REMOVE AND REINSERT THE PRINTHEAD1 Open the printer and lift the latch.2 Remove the printhead.3 Wipe the printhead contacts using a clean, lint-free c
Software did not installIf you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or asa pri
RECONNECT THE PRINTER POWER SUPPLY1 Turn off the printer, and then unplug the power cord from the wall outlet.2 Gently remove the power supply from th
If the printer will not come out of Power Saver mode, then reset the power:1 Unplug the power cord from the wall outlet, and then wait 10 seconds.2 In
Jams and misfeeds troubleshooting• “Paper jam in the printer” on page 97• “Paper jam in the paper support” on page 97• “Paper jam in the duplex unit”
1 Push down the duplex latches and pull out the duplex unit.CAUTION—POTENTIAL INJURY: The area behind the duplex cover has protruding ribs as part of
Paper or specialty media misfeedsThese are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick toget
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